Terms of Service

Last updated: August 2026

Welcome to BRONA. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General

These Terms of Service apply to all visitors, customers and users of the BRONA website.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use our services.

2. Products

We strive to ensure all product descriptions, images and pricing are accurate. However, colours may vary slightly depending on your device or screen settings.

We reserve the right to update product information, pricing or availability at any time without prior notice.

3. Orders

Once your order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel any order if fraud is suspected, payment cannot be authorised or a product is unavailable.

4. Pricing

All prices are displayed in GBP (£) and include VAT where applicable.

Delivery charges are calculated at checkout unless otherwise stated.

5. Shipping

Estimated delivery times are provided as a guide only and may vary due to courier delays or circumstances beyond our control.

BRONA cannot be held responsible for delays once an order has been dispatched.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for information regarding returns, exchanges and refunds.

7. Product Use

Our products are intended for external use only.

Please follow all instructions provided with the product.

We recommend carrying out a patch test at least 24 hours before first use.

BRONA is not responsible for reactions resulting from failure to follow product instructions or from known allergies or sensitivities.

8. Intellectual Property

All content on this website, including text, logos, branding, graphics and images, is the property of BRONA and may not be copied, reproduced or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, BRONA shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.

Nothing in these Terms limits your statutory rights under UK consumer law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page and become effective immediately upon posting.

12. Contact

If you have any questions regarding these Terms of Service, please contact us via our Contact page.